
The Sapphire Systems Smart Rentals Platform enables businesses to create and fulfill new rental sales automatically, delivering a faster, safer and more reliable service to end customers. And all whilst elevating the customer experience.”

Mark Wheeler, Head of Product at Sapphire, whose team created the platform says, “The Equipment and Tooling rental market has grown aggressively during the immediate post-pandemic recovery and we know for many of our customers this represents an opportunity to diversify further into rentals and to remove manual, repetitive process from the back office.
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In 2020 Sapphire were asked how SAP Business One could support a growing equipment and tooling retailer who was increasingly renting their products to construction sites to meet the growing demand. Currently valued at more than £6bn, the market is served by more than 5,000 businesses. Many firms sought to protect cash flow by delaying the purchase of equipment and tooling and decided to rent instead. However, as residential and commercial construction began to recover (13.7% growth in 2021) demand for equipment surged. The equipment and tooling rental market in the UK was hit badly by COVID-19 and the subsequent slow down in the construction industry.

The business case for a Smart Rentals Platform Here we tell you a bit more about the story behind this innovative Smart Rentals Solution and what it can do. It’s an example of the way Sapphire recognizes the importance of going beyond ERP to offer additional services - providing customers with features and functions which make their business processes and decisions more efficient and intelligent. The solution has been developed using SAP’s Business Technology Platform (BTP) and combines intelligent technologies including Robotic Process Automation (RPA) and Blockchain. Judged on creativity, technical achievement, business impact and cloud mindset, the Smart Rental Platform is a complete booking & tracking solution for equipment rental, integrating with SAP Business One. Sapphire Systems were delighted to be named winners of SAP’s Intelligent Enterprise Competition for the 2nd year running, for the creation of an innovative Smart Rentals Platform.
